Name: Varsha Pillai
The IVF treatment at Hinduja Hospital is a disaster. I would request, please never even think of trying such as absurd IVF Hospital.
I have been through IVF 2 time at Hinduja. First one went good but unfortunately could not conceive. Hence tryed second time and generated 13 eggs.
But the embryos were not good hence did not transferred it. Dr Kusum Zaveri suggested that the quality of the eggs are not that good hence to look for some egg donor.
This put me in a dalaima. If my eggs quality are bad ? then how can during my first IVF, I got good eggs and developed 3 good embryos. So I and my hubby decided to
carry on the treatment at Lilavati. But the worst experience was when I visited Hinduja hospital to get the refund for my refund as
we did not transferred the embryos. Here comes the nightmare of my life when all the doctors and nurse are pushing me to try again and not to take a refund.
I insisted on the same, telling that how can you claim that me egg quality are bad and to look for a egg donor when the embryos were good first time.
Finally Dr Veena said that some times it does happen and it is not under their control. That gave me a shock of my like.
How can they treat a patience with False and wrong misleading suggestions. I know the havoc situation that I have went through.
This gave me the confidence and also strength my decision to take a refund to carry on my treatment at Lilavati. But I never expected what will be next,
I was expecting a refund of Rs40,00 to 45,000 according to the treatment that was done and as Dr Kusum Zaveri had said.
but they came up with such weird deductions and said they would refund only Rs25,000. They charged Rs 20,000 just because I asked for a refund.
That too they asked me to come after 15 days as they will keep a check ready and call to confirm before coming, and to get a ID proof for the check.
When I called after a week they said to call next week but still did not get my money back.
It this the way they treat patience who cannot conceive ?
Why to say false statements and break the patience moral ?
What did they deducted extra Rs20,000 ?
Why are they issuing check after 15 days when they take cash and not check ?
Why to waste others time ? seems they don' t value others time.
Why to play with emotions ? seems they are not aware of the situation that we go through ?
Please do not visit them as Waste of time, Waste of Money, you suffer mentally and emotionally, giving misleading advises.
And just to tell you still did not get the refund and I am not sure when.